Refund policy

Please ensure that your items DO NOT fall under the list of non-exchangeable and non-refundable conditions:

- Returns must be made within 7 days from delivery.

- Original condition and tags must be intact.

- Discount or sales items are not accepted for return or refund.

- All gift items must be returned together with the returned or refunded products. Otherwise the retail value of the gift item would be deducted from the refund.

- For any product defect and requesting an exchange, AJIA will be responsible for all delivery costs incurred.

- For any product refund, the customer will be responsible for delivery costs from the customer to AJIA office.

- Despite of local or overseas' orders, any single products with original price over HK$5,000 must be returned to AJIA showroom in person.